Review Management Software for Agencies
Every Client's Reputation. One Dashboard. One Login.
Connect every client's Google Business Profile under one account. Each location keeps its own AI voice, its own auto-post setting, and its own Google connection. You keep one login and a price that protects the retainer: $9.99/month covers up to 50 locations.
Free to start · No credit card · No per-seat contracts
Bella's Bistro
3 locations · warm & casual
Summit Dental
8 locations · formal & reassuring
Harbor Coffee Co.
14 locations · upbeat
TrueNorth Plumbing
1 location · straight-shooting
1,100+
Locations Connected Today
~$0.20
Per Location at Scale
$39.96/mo
Runs a 200-Location Portfolio
$0
To Start, No Contracts
What it is
ReplyOnTheFly is review management software for agencies and multi-location brands. Connect every client's Google Business Profile under one account, give each location its own AI voice and auto-post setting, and clear new-client review backlogs in one run. Review Replies Pro is $9.99/month with up to 50 locations included and each additional 50 another $9.99/month, about $0.20 per location at scale (a 200-location portfolio is $39.96/month). Free to start with unlimited AI drafts.
Reputation Work Scales. Your Tools Don't.
Review management is one of the easiest services to sell and one of the messiest to deliver. Not because the work is hard, but because the tooling was built for one business at a time, or priced for enterprises.
30 client logins
Google account switching, a spreadsheet of shared passwords, and a manager invite that broke last Tuesday. Every reply starts with figuring out which account you are even in.
Per-location pricing eats the margin
Enterprise reputation platforms run $200-600/month plus per-location fees. Put a 40-location client on one and the retainer is gone before any work happens.
Every client needs their own voice
A taco truck and a tax attorney cannot share a template. Making 30 clients each sound like themselves, review after review, is what burns out your writers.
Proving monthly value
When the client asks what the retainer bought, you need a clean answer. Every review answered, in their voice, within hours, all month, is one they can see on their own profile.
New clients arrive with a backlog
The kickoff call surfaces 200 unanswered reviews going back years. Someone has to dig the client out before the ongoing work can even start.
The fix is one account that holds every client, prices by the block of 50 locations, and writes each reply in the right client's voice.
Set It Up Once, Deliver Every Month
Four steps. The AI does the writing, your team does the approving, and clients see an answered profile.
Connect Every Client Profile
Sign in with Google and add each client’s Business Profile. Multiple Google logins are supported and each location keeps its own connection, so manager access and dedicated per-client accounts both work. Everything lands in one dashboard.
Set Each Voice Once
Give every location its own AI tone, custom instructions, sign-off, and negative-review contact. Do it once at onboarding, and every future draft sounds like that client. A playful bistro and a formal dental group never sound alike.
Approve or Auto-Post, Per Location
Hands-off clients go on auto-post and replies publish themselves. Cautious clients stay approve-first, with drafts waiting in your queue. You choose per location and can change it anytime.
Month-End, You Look Great
Every review answered, in each client’s own voice, usually within hours. When a client asks what the retainer bought, the answer is sitting right there on their public profile.
Onboarding a client with a backlog? One click drafts an AI reply for every unanswered review they arrived with, even hundreds going back years. Clearing it is usually the fastest win you can show a new client. See how bulk replies work.
Pricing That Protects the Retainer
Review Replies Pro is $9.99/month with up to 50 locations included. Each additional 50 is another $9.99. That's the whole model.
Up to 50 locations
$9.99/mo
One flat price
100 locations
$19.98/mo
Two blocks of 50
200 locations
$39.96/mo
About $0.20 per location
| ReplyOnTheFly | Enterprise reputation platforms | |
|---|---|---|
| Monthly price | $9.99 per 50 locations | $200-600/mo + per-location fees |
| 200-location portfolio | $39.96/mo, about $0.20 per location | Per-location fees multiply with every location |
| Per-client AI voice | Every location, included | Varies by plan tier |
| Auto-post per location | Included | Often higher tiers only |
| Contracts | None, cancel anytime | Often annual, sales call to start |
Enterprise column reflects typical published pricing across the reputation management category; individual platforms and plans vary.
Add-ons, per client, as needed
Scheduled Google posts ($4.99/mo, up to 50 locations included), local rank tracking with heatmaps ($7.99/mo per location), and the Profile Assistant ($9.99/mo, all locations included). Turn each on only for the clients who pay for it.
Free to start with unlimited AI drafts. No contracts, cancel anytime.
Agency Review Management FAQ
Common questions from agencies and multi-location operators. Can't find your answer? Contact us.
Not today. Notification emails come from ReplyOnTheFly, and your clients never need to log in or see a dashboard — most agencies simply run everything through their own account and deliver results under their brand. True white-label notifications are on our roadmap.
Running more than 50 locations?
Tell us about your portfolio and we'll walk you through the setup. We'll get back to you within 24 hours.
Contact SupportYour Whole Client List,
One Login
Multi-location chains and franchise locations already run on ReplyOnTheFly, including a 99-location coffee chain. Connect your first client free, set their voice once, and see the month-end difference. Reply on the fly.