Birdeye Costs $299/Month. Here's the $0 Alternative.

Most businesses don't need Birdeye's surveys, webchat, and 200-platform monitoring. They just need to reply to Google reviews without paying $3,588/year. Here's the faster, simpler, free alternative.

Last updated: December 17, 2025

Our Recommendation

If you just need review responses: ReplyOnTheFly saves you $3,468/year with the same AI quality.

If you need surveys, webchat, and 200+ platform monitoring: Birdeye is worth the $299/mo investment.

Which Is Better: ReplyOnTheFly or Birdeye?

Choose ReplyOnTheFly if:

  • You just need help responding to Google reviews
  • You want to respond from email, not a dashboard
  • You want to start free with no contracts

    5 free posts/month. After that, copy-paste manually or upgrade to Pro.

  • You're tired of paying $300/mo for features you don't use

Choose Birdeye if:

  • You need review generation campaigns (SMS/Email)
  • You want to monitor 200+ review platforms
  • You need surveys, webchat, and NPS tracking
  • Budget of $299+/mo per location works for you

Annual cost comparison (3 locations):

ReplyOnTheFly Pro: $119.88/year | Birdeye Starter: ~$10,764/year

That's $10,644/year in savings.

How ReplyOnTheFly's Email Workflow Works

1

New Review Arrives

Someone leaves a Google review. We detect it instantly and generate an AI response.

2

Email to Your Inbox

You get an email with the review and AI-drafted response. No login needed.

3

One-Tap Approve

Tap "Approve" in the email. Response posts to Google. Done in 5 seconds.

No dashboard. No app. No complexity. Just email.

ReplyOnTheFly vs Birdeye: Features Compared

The key differences at a glance

FeatureReplyOnTheFlyBirdeye
Starting Price
$0/month
$299/monthper location
AI Review Responses
Unlimited drafts
Included
One-Tap Email Approval
Multi-Platform Monitoring
Google only
200+ sites
Review Generation Campaigns
Surveys & Webchat
Free Plan Available
Free Forever
Free Trial Only
Best ForSMBs wanting simple, free review responsesEnterprises needing full reputation suite

Birdeye Reviews: What Customers Actually Say

Real feedback from G2 and Capterra

👍 What Users Like

  • "User-friendly interface, team at 11 shops fully embraced it"
  • "Seen our reviews increase by approximately 200%"
  • "Excellent support from Customer Success Managers"
  • "Easy communication with customers via the platform"

Source: G2 & Capterra reviews

Common Concerns

  • "Pricing can be steep for small businesses"
  • "Force you into a long term commitment"
  • "Constant bugs, outages and downtime" (some users)
  • "Reports feature is confusing, columns labeled poorly"
  • "Difficulty canceling even when contract is over"

Source: G2 & Capterra reviews

Birdeye has 4.7/5 stars on both G2 and Capterra with 500+ reviews. These are selected highlights representing common themes.

Birdeye Alternative FAQ

Ready to Save $10,000+/Year?

If review responses are your main need, switch to ReplyOnTheFly. Same AI quality, no contracts, no $300/month bills.

No credit card required. No contract to sign.