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AI-powered review responses that sound authentically like your restaurant—not a template.

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Free forever · No credit card required · 10 replies/month

ReplyOnTheFlyJust now
New 4-Star Review from Sarah K.
from Sarah K.

"Food was amazing, especially the risotto. But we waited 45 minutes for a table even with a reservation. Staff was apologetic though."

AIMatched your friendly, apologetic tone from 23 past replies
Your AI response:

"Sarah, so glad you loved the risotto! Chef Marco's been perfecting that recipe for years. We're really sorry about the wait—Saturday nights have been crazy lately and we dropped the ball on your reservation. That's on us. We'd love to make it up to you. Next time you're in, ask for me (Tony) and I'll make sure you're seated right away. Thanks for giving us a shot!"

2,500+
Restaurants Using ROTF
47%
Avg Ranking Improvement
2 min
Avg Response Time
4.8★
Customer Satisfaction

Running a Restaurant is Hard Enough

You shouldn't have to choose between great service and great online reviews.

Buried in Reviews During Rush

You're prepping, cooking, managing staff—who has time to craft thoughtful review responses?

Unanswered Reviews Look Bad

One bad review sits unanswered, and potential customers see you don't care about feedback.

Generic Responses Damage Trust

"Thank you for your feedback" sounds robotic. Your customers can tell when it's not you.

How ReplyOnTheFly Works for Restaurants

From new review to posted response in under 2 minutes.

1

Connect Your Google

Link your Google Business Profile in 30 seconds. We only need review access.

2

New Review Comes In

A diner leaves a review. We detect it within minutes and analyze the sentiment.

3

AI Writes Your Reply

Our AI crafts a response in your restaurant's voice—addressing specific feedback.

4

Tap to Approve

Check your email, tap approve. That's it. Reply goes live on Google.

Everything Your Restaurant Needs

Built specifically for the unique challenges of restaurant review management.

Respond to Every Review

Never leave a customer waiting. Our AI helps you reply to every review in minutes, not days.

Handle Negative Reviews Professionally

AI crafts empathetic, professional responses to unhappy diners—addressing concerns thoughtfully.

Sounds Like Your Restaurant

Whether you're casual BBQ or fine dining, the AI learns your brand voice from your past replies.

Reply From Your Phone

Get an email, tap approve, done. No login needed. Perfect for busy kitchen nights.

Track Your Growth

See how your response rate and Google ranking improve over time with our restaurant analytics.

Free Forever Plan

10 AI replies per month at no cost. Enough for most restaurants. Upgrade only if you need more.

Loved by Restaurant Owners

See what other restaurant owners are saying about ReplyOnTheFly.

W

William S.

Owner, Smoky Joe's BBQ

We used to spend hours responding to reviews. Now we respond to every single one in minutes. Customers love that we reply so quickly and thoughtfully.

L

Lisa Chen

Manager, Golden Dragon

Responding to reviews used to take hours. Now our AI replies go out in minutes, and they sound exactly like us. Customers appreciate the personal touch.

R

Roberto S.

Owner, Trattoria Milano

A negative review used to ruin my day. Now the AI crafts the perfect professional response, and I just tap approve. We've turned 5 unhappy customers into regulars.

Simple, Restaurant-Friendly Pricing

Start free. Most restaurants never need to upgrade.

Perfect for Most Restaurants

Free Forever

$0/month
  • 10 AI replies per month
  • 1 restaurant location
  • Email notifications
  • Direct post to Google
  • Standard sync speed
Start Free Today

Pro

$9.99/month
  • Unlimited AI replies
  • Unlimited locations
  • 5-minute sync speed
  • Custom AI tone
  • Priority support
  • Analytics dashboard
Start Free, Upgrade Anytime

Questions from Restaurant Owners

How does responding to reviews help my restaurant rank higher?

Google's algorithm rewards businesses that engage with customers. Fast, quality responses signal that you're an active, customer-focused restaurant. Our data shows restaurants using ReplyOnTheFly improve their Google Maps ranking by an average of 3-5 positions within 90 days.

Will the AI sound like a robot?

Not at all. Our AI learns your restaurant's voice by analyzing your past responses, menu descriptions, and brand personality. Whether you're a casual diner or upscale eatery, the responses match your tone perfectly. You always approve before anything goes live.

How do you handle negative reviews?

Negative reviews are where we shine. Our AI crafts empathetic, professional responses that acknowledge the customer's concern and offer to make things right—without being defensive. Your responses show potential customers that you take feedback seriously.

Do I need to give you access to my Google account?

Yes, but with limited permissions. We only request the minimum access needed to read new reviews and post your approved responses. We never access your ads, analytics, or other business data. You can revoke access anytime.

What if I want to edit the AI response?

You're always in control. Every email includes an "Edit First" option alongside "Approve & Post". Make any changes you want before the response goes live. Many owners add personal touches like mentioning a dish by name.

How much does it cost?

Our Free Forever plan includes 10 AI replies per month—enough for most restaurants. If you're getting 50+ reviews monthly, our Pro plan at $9.99/month gives you unlimited responses, faster syncing, and priority support.

Ready to Save Hours on Review Responses?

Join 2,500+ restaurant owners who respond to reviews in seconds—not hours.

No credit card required · 10 free replies every month