AI-Powered Google Review
Responses for Restaurants
New review comes in? AI writes a reply in your restaurant's voice. We email it to you. Tap once to post. Done in 2 seconds.
"An exquisite anniversary dinner. The tasting menu was a culinary journey, and the sommelier's wine pairings were impeccable. Truly world-class."
Running a Restaurant is Hard Enough
You shouldn't have to choose between great food and responding to negative Google reviews professionally.
No Time During Service
You're in the kitchen, managing staff, handling customers. Who has time to write thoughtful review responses during a Friday night rush?
Negative Reviews Sit Unanswered
One bad review without a response looks like you don't care. But writing a professional response when you're frustrated is hard.
Generic Responses Look Robotic
"Thank you for your feedback" sounds like a template. Customers can tell when you didn't actually read their review.
Restaurant Review Response Software in Action
Watch the AI in action. From new Google review to posted response in seconds.
Your Restaurant's Voice
AI learns your brand personality
One-Tap Email Approval
Respond without logging in
Handle Bad Reviews
Professional responses, every time
How to Respond to Restaurant Google Reviews
From new review to posted response in under 2 minutes. Connect your Google Business Profile and let AI handle the rest.
Connect Your Google
Link your restaurant's Google Business Profile in 30 seconds. We only need review access.
A Diner Leaves a Review
We detect new reviews within minutes and analyze the sentiment automatically.
AI Writes Your Reply
Our AI crafts a response in your restaurant's voice, addressing the specific feedback.
Tap to Approve
Check your email, tap approve from your phone. Even during dinner rush. That's it.
Restaurant Review Management Made Easy
AI-powered review response tools built specifically for the unique challenges restaurants face.
Respond to Every Review
Never leave a customer waiting. Reply to every review in minutes, even during your busiest shifts.
Handle Bad Reviews Professionally
AI crafts empathetic responses that acknowledge concerns, take ownership, and offer resolution without getting defensive.
Sounds Like Your Restaurant
Whether you're a casual BBQ joint or upscale fine dining, the AI learns your brand voice from your style preferences.
Reply From Your Phone
Get an email, tap approve, done. No login needed. Perfect for responding between courses or during cleanup.
Free Forever Plan
Unlimited AI drafts + 5 free posts/month. Enough for most restaurants. Copy-paste manually after that, or upgrade for unlimited.
Multi-Location Support
Manage reviews for all your restaurant locations from one account. Each can have its own voice and style.
Loved by Restaurant Owners
See what other restaurant owners are saying about ReplyOnTheFly.
William S.
Owner, Smoky Joe's BBQ
Austin, TX
We used to spend 2 hours every night responding to reviews after closing. Now I tap approve from my phone during cleanup and I'm done. Saved my sanity.
Margaret H.
General Manager, The Rosewood Room
Chicago, IL
I was skeptical AI could match our sophisticated tone. But the responses are elegant and appropriate for our clientele. Our Michelin-starred reputation is in good hands.
Marcus T.
Franchisee, Quick Bites (3 locations)
Phoenix, AZ
I manage 3 QSR locations and we get 50+ reviews a month. Pro plan handles all of them automatically. Corporate loves that every location responds consistently now.
Jennifer T.
Owner, Sweet Sunrise Bakery
Denver, CO
I run the bakery solo at 4am. I don't have time to write responses during the morning rush. Now I approve replies while my bread rises. Perfect for small operations.
Simple, Restaurant-Friendly Pricing
Start free. Most restaurants never need to upgrade.
Free Forever
- Unlimited AI-generated drafts
- 5 free direct posts/month
- Custom AI tone & instructions
- 1 restaurant location
- 24/7 real-time monitoring
- Email notifications
Pro
- Everything in Free, plus:
- Auto-post mode (fully hands-free)
- Unlimited direct posts
- Unlimited restaurant locations
- Multiple notification recipients
- Priority support
Restaurant Review Response FAQ
Why should my restaurant respond to every Google review?
89% of consumers read business responses to reviews (BrightLocal). For restaurants, responding shows you care about the dining experience and builds trust with potential customers. It also gives you a chance to address concerns publicly and invite unhappy diners back.
Will the AI responses actually sound like my restaurant?
Yes! You set your restaurant's tone (casual diner, fine dining, family-friendly, etc.) and add custom instructions. The AI generates responses that match your brand voice. Whether you're a laid-back taco truck or an upscale steakhouse, the replies will sound like you. And you always approve before anything posts.
How do you handle negative restaurant reviews?
This is where we really shine. Our AI crafts empathetic, professional responses that acknowledge the customer's concern without being defensive. It apologizes sincerely, takes ownership of the issue, and offers your contact information for direct resolution. These responses show potential customers that you take feedback seriously and care about making things right.
How long does it take to respond to a review?
Under 2 seconds from your end. When a new review comes in, we email you with an AI-written response already drafted. Just tap "Approve" and it posts directly to Google. No login needed. You can do it between taking orders or while your bread rises.
Do I need to give you access to my Google account?
Yes, with minimal permissions. We only request access to read reviews and post responses. We never touch your ads, analytics, business info, or anything else. You can revoke access at any time from your Google account settings.
What if I want to edit the AI response before posting?
Every email includes an "Edit First" option alongside "Approve & Post". You can tweak the response, add a personal touch, mention a specific dish, or completely rewrite it. Many owners add small details like "ask for the corner booth next time" that make responses extra personal.
How much does it cost?
Our Free Forever plan includes unlimited AI-generated drafts, custom tone settings, and 5 free direct posts per month. That's enough for most restaurants. After your 5 free posts, you can still use our AI drafts and copy-paste them manually. Our Pro plan at $9.99/month gives you unlimited direct posting, auto-post mode, and support for multiple locations.
Does it work for all types of restaurants?
Absolutely! We work with fine dining restaurants, casual eateries, fast food chains, cafes, bakeries, food trucks, bars, pizzerias, Asian restaurants, Mexican restaurants, and every other type of food service business. The AI adapts to your specific style and cuisine.
Ready to Save Hours on Review Responses?
Stop spending hours writing review replies. Let AI draft them in your restaurant's voice. You just tap to approve.
No credit card required · 5 free posts every month · Cancel anytime