AI-Powered Google Review
Responses for Salons
Client leaves a review? AI writes a personalized reply in your salon's voice. We email it to you. Tap once to post. Done in 2 seconds.
"Sarah did an amazing balayage on my hair! The color is exactly what I showed her on Pinterest. Already booked my next appointment!"
Running a Salon is Demanding
You shouldn't have to choose between serving clients and responding to Google reviews professionally.
No Time Between Clients
You're cutting, coloring, and styling back-to-back. Who has time to craft thoughtful responses when your next client is already waiting?
Bad Reviews Hurt Bookings
One negative review without a response looks like you don't care. But writing professionally when a client unfairly criticizes your work is hard.
Generic Replies Look Fake
"Thank you for visiting us!" sounds like a template. Beauty is personal, and your clients deserve responses that feel personal too.
Salon Review Management Software in Action
Watch the AI in action. From new Google review to posted response in seconds.
Your Salon's Voice
AI learns your brand personality
One-Tap Email Approval
Respond without logging in
Handle Difficult Reviews
Professional, empathetic responses
How to Respond to Salon Google Reviews
From new review to posted response in under 2 minutes. Connect your Google Business Profile and let AI handle the rest.
Connect Your Google
Link your salon's Google Business Profile in 30 seconds. We only need review access.
A Client Leaves a Review
We detect new reviews within minutes and analyze the sentiment automatically.
AI Writes Your Reply
Our AI crafts a personalized response in your salon's voice, addressing the specific feedback.
Tap to Approve
Check your email, tap approve from your phone between clients. That's it.
Salon Review Management Made Easy
AI-powered review response tools built specifically for the unique challenges beauty businesses face.
Respond to Every Client Review
Never leave a client waiting for acknowledgment. Reply to every review in minutes, building loyalty and trust.
Handle Unhappy Clients Gracefully
AI crafts empathetic responses that acknowledge concerns, apologize sincerely, and invite clients back to make things right.
Sounds Like Your Salon
Whether you're a trendy nail bar or upscale med spa, the AI learns your brand voice from your style preferences.
Reply Between Appointments
Get an email, tap approve, done. No login needed. Perfect for responding while your client's color processes.
Free Forever Plan
Unlimited AI drafts + 5 free posts/month. Enough for most salons. Copy-paste manually after that, or upgrade.
Multi-Location Support
Manage reviews for all your salon locations from one account. Each can have its own voice and style.
Loved by Beauty Professionals
See what salon and spa owners are saying about ReplyOnTheFly.
Jessica L.
Owner, Luxe Beauty Lounge
Los Angeles, CA
I used to spend my lunch break writing review responses. Now I tap approve from my phone between clients and I'm done. Game changer for busy salon owners.
Amanda S.
Owner, Polished Nail Bar
Miami, FL
The AI somehow captures our fun, girly vibe perfectly. Our clients even comment that our responses sound exactly like us. Love it!
Dr. Michelle R.
Medical Director, Glow Med Spa
Scottsdale, AZ
As a med spa, we need professional responses that reflect our clinical expertise. The AI nails the balance between warm and professional every time.
Tony M.
Owner, Classic Cuts Barbershop
Brooklyn, NY
My shop gets 30+ reviews a month. Used to ignore most of them. Now every customer gets a personal response and my rating went from 4.3 to 4.8 stars.
Simple, Salon-Friendly Pricing
Start free. Most salons never need to upgrade.
Free Forever
- Unlimited AI-generated drafts
- 5 free direct posts/month
- Custom AI tone & instructions
- 1 salon location
- 24/7 real-time monitoring
- Email notifications
Pro
- Everything in Free, plus:
- Auto-post mode (fully hands-free)
- Unlimited direct posts
- Unlimited salon locations
- Multiple notification recipients
- Priority support
Salon Review Response FAQ
Why should my salon respond to every Google review?
89% of consumers read business responses to reviews (BrightLocal). For salons, responding shows you care about client experience and builds loyalty. It also reassures potential new clients that you'll take care of them too.
How does ReplyOnTheFly handle negative salon reviews?
This is where we really shine. Our AI crafts empathetic, professional responses that acknowledge the client's concern without being defensive. It apologizes appropriately, takes ownership, and invites the client to return so you can make it right.
Will the AI responses match my salon vibe?
Yes! You set your salon's tone (glamorous, friendly, modern) and add custom instructions. Whether you're a trendy nail bar or upscale spa, the AI generates responses that match your brand voice. You can also edit any response before posting.
How long does it take to respond to a client review?
Under 2 seconds from your end. When a client leaves a review, we email you with an AI-written response ready to go. Just tap "Approve" from your phone between appointments. No login needed.
What if a client complains about a specific stylist or service?
The AI crafts responses that acknowledge the concern professionally without throwing anyone under the bus. It takes ownership as a business, apologizes sincerely, and offers to make things right. You always review before posting.
How much does ReplyOnTheFly cost for salons?
Our Free Forever plan includes unlimited AI-generated drafts, custom tone settings, and 5 free direct posts per month. That's enough for most salons. After your 5 free posts, you can still use our AI drafts and copy-paste them manually. Pro is $9.99/month for unlimited posting, auto-post mode, and support for multiple locations.
Does it work for all types of salons and spas?
Absolutely! We work with hair salons, nail salons, day spas, med spas, barbershops, tanning salons, lash studios, brow bars, waxing studios, and every other beauty service business. The AI adapts to your specific business type.
Can I customize responses for different services?
Yes! You can add custom instructions like 'always mention our loyalty program' or 'invite clients to book online'. The AI incorporates your preferences into every response while still personalizing for each review.
Ready to Save Hours on Client Review Responses?
Stop spending hours writing review replies. Let AI draft personalized responses in your salon's voice. You just tap to approve.
No credit card required · 5 free posts every month · Cancel anytime